Windows Mobile 6.5, AT&T Pure dropped calls

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I have been using my AT&T Pure for a couple of weeks.  It has consistently dropped calls.  I spent half a day online with AT&T and HTC (the manufacturer of the phone) to try to solve the problem.  Nothing worked.  I finally found a program that lets me change the phone signal from 3G to Edge (2G).  It worked great and no dropped calls and much better signal strength.  Now why couldn’t AT&T and HTC just tell me about that?

The program is Comm Manager 8 and it must be run from your phone.  It installs a switch in the Wireless Manager which allows you to switch off 3G.  AT&T’s 2G (EDGE) is very stable and strong here in Columbus, Ohio.

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